'We can provide the specialist skills and experience to help you.'
Network Support and Managed Services 
Outsourcing your information management enables you to concentrate on making your business better, without worrying about servers, networks or call centres.
We can supply all scales of solution. You may decide to outsource only a small part of your technology requirements, such as remote network support. With our help, you determine your needs and retain as much control of your infrastructure as you want.
Network Support
Cooper Parry IT Solutions provides full support for network infrastructure. This takes the form of telephone support, on-site support and automatic remote network monitoring.
Whether you want to outsource all of your network support, or simply require second-line support for existing staff, we can provide the specialist skills and experience to help you.
Our automated network monitoring systems can warn us of potential problems before they become critical, so we can deal with them proactively. With a remote support link to your site we can respond immediately to most support issues and resolve them within minutes.
Network Design and Installation
Many businesses today are extremely dependent on their IT Systems and cannot afford any downtime or poor performance. If the network infrastructure has not been designed correctly, or doesn't incorporate the recommended equipment, then it will not form the solid foundation required for a robust and reliable IT System.
We have successfully installed many large networks, LANS and WANS including some with overseas offices. We know what works and what doesn't.
Managed Services
Managed Services involves a wide range of activities being managed by a third party on your behalf.
Typical areas for outsourcing and support where Cooper Parry can deliver substantial benefits include:
- Servers and Managed Desktops
- Applications such as ERP and CRM systems
- Communication Technology such as Microsoft Exchange Server
- Website Hosting
- Helpdesk Services
Support is vital. We specialise in providing a user and server support service tailored to meet your specific needs. A combination of our expertise, best practice process and effective use of support technologies enables us to both increase your quality of service and significantly reduce your support cost.
We support a vast range of customers:-
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To log an issue with our friendly support team or to contact us regarding your IT support – click here
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