Effective Delegation and Supervision 
The best managers are successful because they come to work with the intention of giving away as much of their work as possible, freeing time for them to actively manage their team.
Who should attend?
This course is suitable for those who wish to ensure that they delegate work to the right people, providing the right level of supervision, a vital skill to apply to ensure that tasks are completed successfully.
Objectives
By the end of the course participants will be able to:
Identify the reasons which have prevented them from delegating successfully
- Draw up an action plan for successfully delegating to their team members
- Use effective communication skills when dealing with individuals in a variety of different circumstances
- Recognise and address individuals' development needs
- Agree standards and monitor staff performance
Content
Delegation
- The difference between dumping, allocating tasks and delegating
- Advantages of delegation for the manager & for team members
- The difference between responsibility and authority
Identifying which tasks to delegate - Competence Vs Commitment - Assessing team member capabilities and development needs
Delegation process
- Planning what to delegate and to whom
- Consulting and seeking agreement
- Clarifying task output
- Review & Feedback
- Recognising and harnessing individual differences and potential
Supervision
- How much supervision? - Competence Vs Commitment Situational Leadership
- Giving praise and constructive feedback
Duration
One Day
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