Managing the Disciplinary Process 
Managing the disciplinary process
This course covers legal compliance with the requirements of the Discipline & Grievance process. Participants learn practical skills to plan and conduct disciplinary interviews; make considered assessment whilst recognising the employee's rights in grievance issues.
This training uses case studies to demonstrate when the process should be instigated and appropriate methods to effectively manage the Discipline & Grievance process with the ultimate aim of avoiding a costly and time consuming Employment Tribunal.
Who should attend?
Managers with responsibility for conducting the Discipline and Grievance process.
Objectives
By the end of the course, participants will be able to:
- State the legislation that applies to the discipline and grievance procedure
- Gather appropriate evidence
- Planning for the disciplinary and grievance interview
- Conduct grievance and disciplinary hearings professionally and fairly
- Manage the face to face interview effectively
- Deal with stress, potential challenges and periods of silence
- Take the appropriate decisions
- Keep suitable records
- Decrease the possibility of successful tribunal claims
Content
- The Interview process
- Opening the interview
- Creating the right atmosphere
- Clarification of background data
- Probing techniques
- Listening skills
- Controlling the interview
- Gathering information
- Flow of information
- Gathering evidence for all criteria
- Recording the information
Assessing the evidence
- Evaluating evidence
- Validity of information
- Removing personal bias
- Clear reporting of relevant evidence for each area
- Involvement between management and HR for necessary action
Duration
1 day
Sign up to our RSS