Performance Management and Review 
This course will enable participants to learn and practice the key skills required to plan for and hold effective appraisal meetings.
Who should attend?
Managers and team members who wish to develop their appraisal skills.
Objectives
By the end of this course participants will be able to:
- Plan, prepare and structure an effective review meeting
- Remain fair and consistent, avoiding bias
- Develop honest and open communications during review meeting
- Learn how to listen and give clear, specific and motivational feedback
- Define areas for appraisee development and set clear objectives
- Tackle performance problems effectively and confidently
Content
- Effective planning and preparation for the appraisal or review
- Gathering the information you need
- Understanding the importance of the firm's competencies for appraisal and development
- Importance of fairness and equality in the application of the system
- Gathering supporting evidence and data
- Gathering the information you need
- The appraisal/review meeting
- Questioning and listening skills
- Planning and conducting a structured, balanced and participative discussion
- Reviewing current and comparing to previous performance
- Providing clear, specific and motivational feedback
- Managing the performance
- Identifying the causes of poor performance
- Addressing issues of poor performance confidently
- Setting SMART objectives
- Personal development plans (PDP)
- Action planning
Duration
1 day
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