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Recruitment and Selection

Appointing the wrong person can be a costly mistake, so it is important to get it right first time. This course will give participants the ability to conduct structured interviews that explore fairly and legally the skills and competencies essential to the role you are trying to fill.

Who should attend?

Managers and anyone involved in recruiting new team members.

Objectives

By the end of the programme participants will be able to:

• Write recruitment criteria and performance standards essential for the role being filled
  
• Plan questions which accurately explore the key recruitment criteria
  
• Apply the principles of positive non-verbal communication in interviews
  
• Assess examples of the candidate's past behaviour as an indicator of likely future performance
  
• Write brief, accurate assessments of candidates to help select the right person for the job

Content

• Preparation
  
  • Planning the process
    
  • Person specifications
    
  • Identifying core competencies and performance standards
    
  • Establishing recruitment criteria
    
  • Planning the interview process
    
• Conducting the selection interview
  
  • Building rapport
    
  • Encouraging candidates to talk
    
  • Questions
    
  • Probing situations and competencies
    
  • Active listening
    
  • Using positive non-verbal communication
    
  • Taking accurate and helpful notes
    
  • Making and writing assessments
• Short listing
  
  • Avoiding personal bias
    
  • Matching candidates to the specification
    
• Staying on the right side of the law
  
  • Legislation affecting the selection process
    
• Selection interview role-plays
  
• Action planning

Duration

1 day