Stress Busting 
This session examines the causes of stress and its impact on the individual and team productivity. Participants will analyse their individual stress levels and learn how to deal with stress and conflicting needs effectively in order to improve and maximise their performance in the workplace.
Who should attend?
Those that want to improve their personal effectiveness and performance by applying stress management techniques.
Objectives
By the end of this course you will be able to:
- Assess your personal stress levels and identify common causes of stress in the workplace
- Identify the causes and effects of stress on your actions
- Recognise the symptoms of stress in yourself and colleagues before they become damaging to your performance
- Learn how you can deal with pressure and stress effectively at work
Content
- A definition of stress
- What is stress – recognising the physical and behavioural signs
- What contributes to workplace pressures?
- The impact of stress on personal performance – the positive and negative effects of stress
- Recognising signs of stress in ourselves and others
Maintaining an effective work/life balance
- Managing pressure in the workplace
- Moving from reactive to proactive
- Working to priorities when everything is urgent
- Taking control through planning and time management
- Managing conflicting demands from more than one person
- Stress and behaviour patterns
- Passive, aggressive and assertive behaviour
- Responding to aggressive and negative people
- Developing self awareness – taking greater control
- Overcoming stress
Duration
One day
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