Problem
CED Stone Landscapes was struggling with the limitations of an old legacy system (XVP) which was slowing down operations in the business. Hosted on an internal server, XVP wasn’t able to handle the complexities of transactions across both the retail and commercial divisions, and unlike a cloud-hosted solution, was unable to support remote working.
Having previously tried an alternative ERP system that had failed, there was an added layer of sensitivity to the scoping phase, with a requirement to build trust and in an ERP solution that could provide the infrastructure to support all process requirements.
solution
CED Stone Landscaping needed a unified system that could provide a real-time view of all business transactions. They needed a solution that would work seamlessly across both the retail and commercial departments.
We identified NetSuite’s Wholesale Distribution edition as the right solution for this project, with Fixed Assets and Work Force built in to provide the functionality to manage all front and back-end operations in a single, fully integrated system.
With the scoping phase starting in April 2023 and a go-live target for January 2024, this was an ambitious target for a project of this complexity.
added value
The smooth running of this project, and some early quick wins, including the automation of multiple payment options, and the consolidation of all elements required for large haulage orders, helped us demonstrate the benefits NetSuite can bring.
Hitting an ambitious 2nd January go-live date, and rolling out a programme of in-person training across five UK-wide depots was also a real achievement, particularly in the shadow of the ‘holiday season’ with a lot of credit being due to the flexibility and determination of the CED Stone team who worked so collaboratively with our project team.
One incidental but huge cost saving for CED Stone was the digitalisation of systems previously managed in paper format. With PDFs available for every single action, CED’s printing and paper costs have been dramatically reduced.