PROBLEM
Nala’s Baby experienced remarkable growth following its launch, initially available in just 400 Boots stores, the brand expanded rapidly through a wide network of stockists that included Morrisons, Tesco and Ocado, as well as direct to consumer.
With their upward trajectory expected to continue, Nala’s Baby was looking to replace their existing infrastructure and accounting system Xero, with a single platform which could handle their finance and inventory requirements alongside seamlessly integrating with e-commerce platforms.
Providing visibility and helpful insights into stock management, automating manual processes and creating a solid foundation for future growth were the key drivers in why Oracle NetSuite and Cooper Parry Digital were identified as the right partners.
solution
As a new business, Nala’s Baby was not tied to any historical processes enforced by a lack of functionality from legacy systems. The project was therefore, perfectly poised to leverage NetSuite best practices, taking advantage of the processes and automation that NetSuite offers from day one.
The NetSuite SuiteSuccess Wholesale & Distribution platform was quickly identified as the suitable solution to address the needs of Nala’s Baby.
The project was then split into two phases. The first phase addressed core financials and inventory management, which provided an instant improvement across reporting, visibility, and automation to the team at Nala’s Baby. The second phase will look to add further levels of automation and streamline the order to cash process by integrating NetSuite with Shopify, Amazon, and Third-party logistics.
added value
Whilst leveraging the best practices and processes NetSuite provides as standard, our team was also keen to ensure the finer details unique to Nala’s Baby were addressed in the solution.
With an aggressive timeline for implementation, our focus had to be on delivery. Fortunately, the team at Nala’s Baby were a dream to work with; they were responsive, attentive, and passionate about delivering the project successfully. Due to the collaborative nature of this project, Nala’s Baby took just two months to Go-live, allowing for an almost instant return on investment.
