Our People
Dzhansu Yumerova
- CRM Practice Lead

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What do you do?
I work with a variety of clients, listening to their issues and understanding their businesses, and then I find a way to provide solutions and improve their processes through Salesforce. As a team lead I also mentor the members of my team to solve problems and find the best way for them to develop within their careers.
Why do you do it?
I like solving problems through engaging with people. I like to build things. I like to see a tangible result, a result that makes peoples’ lives easier.
What kind of projects have you been involved in?
Many of my projects have been for clients in the Financial Services industry, where I’ve found ways to automate their processes to improve their efficiency, I’ve understood the business pain points when it comes to team collaboration and how they can use their data to best support the goals of multiple arms of the business. I’ve enhanced the experience of the users, both employees at the company and their customers, and of course, increased revenue for the business through the implementation of my designs.
What’s on top of your bucket list?
To write a children’s book, and have my husband illustrate it.