KATHRYN, NOV 24
“Excellent response speed, understand what we need.”
1 Reply:
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“Excellent response speed, understand what we need.”
“CP was easy to work with for the audit this year. No complaints! Clear process and follow up.”
“I am satisfied with the audit process. The team was professional, thorough, and communicated effectively throughout. They provided clear guidance and adhered to timelines, which made the experience smooth and efficient.”
“Good communication and service.”
“I appreciate first year performing audit under CP, but this year and for the last few, we’re always closer to the deadline than I’d like.”
“Really supportive, helped in a very difficult time for us.”
“Very professional and pleasure to work with. In comparison to previous audit firm the whole process was a vast improvement – Well done.”
“Excellent support throughout, Olivia in particular.”
“Knowledgeable team who are always great to deal with.”
“Very supportive and clear feedback.”
“This was the first audit Cooper Parry performed and whilst I appreciate that there is a bit of a learning curve the first time, there are a few areas that could have been smoother. We found that there was at times lack of continuity for example we would explain something to one person, then then would go on study leave and then we would have to explain the same thing to someone else. It would help if there was better knowledge sharing amongst the team. Having said that, the team were always polite and professional, making us happy to assist and to collaborate with them.
“Always responsive and helpful! Thank you!”
“Overall the experience of working with CP is good. This year with the R&D changes I found that the team could have been more consultative and supportive to navigate in a pragmatic way through the changes. This particular team for this project also experienced multiple changes that ended up with myself and my team to have to provide the same information multiple times.”
“An improvement since last year. More effective Partner and Manager time. I think improvement on co-operation with PwC can make things smoother and more efficient with the target to conclude earlier than this year.”
“Professional at all times, continuity of senior audit staff assisting in working relationship builds and understanding of our business. Balanced marketing material and service offerings to client base. The most innovative, smart, forward-thinking ambitious market-shaker in the business.”
“There were issues with the audit, particularly in meeting deadlines. We accept that this was in part due to the fact that this was the first audit carried out by CP after decades with Mazars, but there seemed to be issues with the work done during the audit that was not monitored/checked to ensure that it was sufficient prior to sign off. However we did get the accounts signed and filed in a time that did not upset our bankers and James worked very hard to recover time lost and make sure that CP had carried out all of the required audit work to enable the accounts to be signed off.”