CONTENT HUB

YOUR SAY REVIEWS

“Team are responsive and always willing to help. Good experience of the team that cover lots of areas. “

“It is a minor point, but maybe there could be a more coordinated approach when deciding what samples to request during the audit so that the same information isn’t requested a number of times for different purposes, particularly when this information has already been sent as part of the documents uploaded in response to the original requests on Inflo.”

“Super happy FD, super happy owners. Keep up the good work!”

“Ease of working with you, deliver on/ahead of time and manage expectations.”

“Clear requests on what was required. Sensible questions asked and non intrusive process for the team. Fair feedback provided accurately.”

“Whilst overall the audit went very well, the communication between the audit team and client deteriorated when the assistant manager left Cooper Parry. The senior manager should have done more to step in to ensure that the client knew what was going on (for example on progress on critical audit issues, latest holiday dates).”

“Clear communications.”

“Clear communication and great customer service.”

“Efficient process generally.”

“Efficient in responding and wanting to meet mutual deadlines.”

“It would be good to conclude the process in a shorter timeline.”

“Efficient from start to finish, no issues.”

“Professional, thorough and efficient. Good communications.”

“Results were good, the CP internal review process was quite slow.”

“Considering this was the teams first audit it went smoothly and delivered on time.”

“Delivered on the Audit of the Report and Accounts within timetable with a minimum of queries escalated. As we approached the end of the process and neared the deadline, there seemed some suggestion that there were some issues, although these didn’t seem to materialise. So, perhaps a little more communication with the Trustees if there are issues to be addressed.”