CONTENT HUB

YOUR SAY REVIEWS

Generally very good service. Chets is great. A couple of small hiccups on things that prevented 5 stars

Well informed, consider and calm advice covering all angles

Our confidence and respect in Nick Taylor continues to flourish but the American style marketing and correspondence of CPW is irritating. I’m not sure I want to sky rocket anything anywhere at my age!

“I really enjoy working with Cooper Parry and value the partnership we’ve built. One area that could make our collaboration even smoother would be to review the supporting information and documents we provide before requesting them again. Additionally, having consistency in the changes requested from one scheme to another would help us work more efficiently and avoid confusion.”

”Speedy responses and helped me as I was new to payroll.”

“CP took the time to understand our business – they listened. Rather than sending a ‘standard’ deliverable request, they picked up the phone to discuss first. Always good to talk.”

”Very good, very receptive , very pragmatic which is very welcome from an auditor.”

“We used the payroll service, and whilst it may seem strange that having recently changed to another provider, to give a 4 star rating, the move was simply because of commercial considerations ( the new provider becoming a sponsor of the football team). The service we had from yourselves was excellent in being exceptionally flexible given our own issues with not always giving timely details for the weekly wage comps, altering them after first draft of payroll etc. Staff often made themselves available outside office hours to complete the payment process.”

“Great team with knowledge experts that are brilliant at rallying together when there is an urgent topic that needs covering – however fees are slightly expensive vs. LFL providers/legal firms”

“Always very helpful staff in terms of explaining and walking through processes with us. The audit and tasks are completed on time”

“The communication from Jess, Jo and Glen has been superb. They are all very approachable and it’s a pleasure to work with them. I also find the online portal Inflo to be very user friendly and easy to use. Communication with the more junior members of the team can sometimes be a bit of a challenge if they aren’t fully certain on the questions they ask however this is completely understandable with them being at the start of their career journey. They are also very approachable and keen to ensure the correct outcome is reached.”

”From the audit & tax side – We have had a great experience, and the teams are always willing to help, they are knowledgeable and willing to ensure we get what we need from them. However, one new addition to CP is the joining of 3RP – we have not had a good experience with them, they were brought on to help with our NetSuite inventory flows, this was unsuccessful and we have decided to scrap the whole project as they weren’t able to solve our issue and getting the focus we needed from them just wasn’t there.”

“Georgia Gritton is our trusted advisor, responsive and loyal to us.”

“Always available to help, with understanding and patience. Advice is personalised and no question or query too small or insignificant.”