CONTENT HUB

YOUR SAY REVIEWS

“First rate service. The only points (and they are points rather than criticisms) I would like to make are that the timeframe during which we have been asked to supply information for the audit/annual financial statements/AAR seems to have expanded this year. However, I am aware that this may be due to DFE directives. Also, during the audit we found that we were asked for the same information by more than one member of the team so increasing our workload. However, again this could be due to external factors, i.e. working from home during the pandemic. We feel that moving forward it will always be beneficial for at least one member of the team to come into school at least once during the audit.”

“Generally excellent service and advice, and nice people to deal with. Costs for ancillary services seem a little high, and expectations on timeframes for completion of work / responses could sometimes be managed a bit better. Nearly 5 stars, would have picked 4.5 if it was an option!”

“Very supportive and ready to listen and advise. Inflo was a useful tool to provide supporting documents and, as audit was remote, daily Teams meetings with the audit team helped prioritise tasks.”

“We have a very good working relationship with Martin and Filipa and hope this to continue when Martin moves into his new role.”

R&D Claim: the additional cash will really help working capital. The results were as expected – but I already knew what a great team you are!

“Excellent to have you back doing on site audits, continuity of team, accessibility for ad hoc questions, ability to talk in plain simple language even on complex areas.”

“Always helpful. Audit very smooth this year”

“First audit, went very well”

“I have a great rapport with Glen who I know is always at the end of the phone to answer my queries or questions. Nothing is ever too much trouble. The whole audit process this year has been seamless and smooth. Would highly recommend on the service we receive through the year.”

“Excellent service throughout the year as and when required. Clear knowledge of our sector has been appreciated by trustees”

“Smooth audit, good support with HMRC and AAR also”

“Excellent customer service, helpful information when I have queries”

“You answer all of my questions, are very supportive and always have a smile! The service has remained consistently good since working remotely with you as well which is so very reassuring.”

“Our Audit was excellent, comprehensive and on time. Any queries were dealt with professionally and efficiently, especially in these changing times.”

“Very responsive, challenging where need to be, clear advice, excellent Board presentations both written and verbal.”

“Good communication, approachable staff who made the process as simple as it could be”