CONTENT HUB

YOUR SAY REVIEWS

“This was the first audit and was impressed with engagement and commercial approach. I think however (i) CP underestimated the level of historic background/review that would be required to get up to speed and (ii) reverted to email comms towards the end of the process which slowed things down and resulted in a bit of confusion. Need more care on accounts production (typos and definition etc).”

“Always there when we need your advice, thank you”

“Good service, reliable and prompt response.”

“Pretty happy with the audit but felt the tax comp could have been filed more quickly after we had signed accounts. Easy to talk to.”

“Supportive, knowledgeable, fast response for advice, coverage for a wide area of professional services. No areas for improvement.”

“Very professional and knowledgeable to our market of business. Cooper Parry’s regular notifications of industry updates as well as personal reach outs keep us well informed of any market and regulatory changes required within our sector.”

“Happy with all services currently provided by CP”

“Response to queries is always excellent and the friendliness of staff involved”

“Excellent caliber of staff at all levels particularly at manager partner level. Extremely helpful and a good understanding of the business as it is and into the future. Every department I’ve worked with has maintained the excellent level of service.”

“Always helpful and accommodating”

“Joined CP because of the history with James (and then Emma joined for an added +1). What I like is that we don’t get surprise bills. We can have a chat, and if a SOW is needed for billing discuss on price at that stage. This makes me defend our use of CP internally when approached by others wanting business. R&D – good feedback from us there, and year end accounts as 1st year was a trial, but we got there. Improve – We always get your invoices late. (happy to pay them, but they disappear and take a couple of months to get to us)”

“My experience of CP during the audit process is that the firm is staffed with competent people but that communication, feedback, adherence to deadlines are not strong points. Our statutory accounts were completed approximately 2 months later that planned (despite this being flagged as an issue beforehand). There is a feeling that audit staff are juggling a number of jobs and that progress on a specific audit is therefore undertaken on an erratic basis so the client simply has to wait and respond when CP decides to refocus on that specific job.”

“Audit went well/smoothly. FD seminars are appropriate – content/time. Only negative was on the year end tax – the team misunderstood the deferred tax and we had to go back to them on this point. Excluding this it would be 5* and score of 10!”

“Audit is well planned and completed efficiently although it does drag on a little once the 2 weeks are completed and would be better if we could close this quicker along with the close meeting. The team like the introduction of Inflow and works better than Teams. It would be helpful if the audit plan could prioritise requirements to help manage the workload from our perspective. It would be great if we could be part of a “retail” forum so that we can share what is going on in the market place but based on previous conversations there does not appear to be sufficiently similar clients.”

“Good quality professional advice and support. Processing and finishing off statutory accounts was a bit of a struggle – could be much more efficient.”

“Overall things went well and Inflo has definitely helped. However, when there are delays for whatever reason (usual with our audit) then it would be good for greater flexibility to bring things in more quickly – we seem to have longer than acceptable delays in availability of staff. Much effort goes in but the delays are significant.”