CHRIS, JUN 22
“Friendly, professional staff. Quality name and service. Surprised about the tax software delays this year.”
“Thanks for your feedback. We shared your frustration with the software provider delays.”
CONTENT HUB YOUR SAY REVIEWS
CONTENT HUB
YOUR SAY REVIEWS
Restaurants. Hotels. Movies. Accountants. Reviews and recommendations help you make the best decisions. So, check out ours below and find out more about the difference our work has made. Right now we’re rocking at 4.5 out of 5 (90% in accountancy speak) from just shy of 1500 reviews.
Have Your Say
Reviews 1264
4.51
5 *
735
4 *
442
3 *
73
2 *
10
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GURINDER, JUN 22
“Audit team has been excellent, the accounts prep team have been ok and have over priced for some assignments.”
“Thanks for your ongoing feedback, Gurinder. We appreciate your perspective on fees and have had a good conversation about this. Let's keep talking.”
JAMIE, MAY 22
“Throughout the audit process, the team were supportive and conducted themselves as a business partner whilst maintaining the upmost integrity.”
“Excellent, great working with you, Jamie.”
DAWN, MAY 22
“Seamless audit for 2021”
“Just as we like it, thanks Dawn”
GRANT, MAY 22
“Great management, communication and expertise. Always gets the job done.”
“Excellent to hear, thanks, Grant”
BART, MAY 22
“Good preparations and smooth year end audit within the time limit agreed”
“Thanks for your ongoing support”
GARETH, MAY 22
“Managed the audit process to timetable. Excellent working relationships established. Good use of data upload technology for audit requests. Good retention of staff undertaking repeat audits.”
“All round fantastic feedback, thanks, Gareth. Another great year working with you all”
JOHN, MAY 22
“We have a quality audit team, who are responsive and very practical. Basically it feels you recognise and appreciate some of the challenges businesses are facing today and are empathetic within the rules to achieve desired outcomes. That is worth a lot.”
“Brilliant feedback, thanks John. It's great working with you”
SHAUN, MAY 22
“Very good customer service from all parts of the business, efficient and quick to respond. I like a six monthly catch up to talk through our plans, changes in rules/regs etc. We are having one next month.”
“What great feedback, thanks, Shaun.”
SUD, MAY 22
“Hybrid approach worked much better this year than remote.”
"Glad to hear you've seen improvements. Thanks, Sud"
PETE, MAY 22
“Compliance work and relationship excellent. Bit of a shaky start with tax advisory work but mostly down to understanding how best to present fee information to our Chairman”
"Thanks for your feedback, Pete. All points noted."
MAURIZIO, MAY 22
“To improve the conversation for greater understanding with interlocutor who is not native English speaker”
“Grazie Maurizio. Making sure we are clearly understood is really important to us no matter what the language. We'll continue to work hard on this.”
SANDRA, MAY 22
“Getting calculations correct first time”
“Thank you for the feedback Sandra. We've discussed the issues around the calculations and between us have simplified the planning to ensure this doesn't happen again.”
TIM, MAY 22
“It would have been 5 stars but for the Instarmac Group plc accounts not being filed on time.”
“Thank you Tim, we're delighted with your feedback. We are disappointed we let you down with the accounts filing and, as we discussed, have reminded everyone of the process we have for ensuring accounts are filed within deadlines, to ensure this doesn't happen again”
PHILIP, MAY 22
“Good audit team with staff consistency and a good knowledge of our business Occasionally questions are asked which you already have the answers to – but I guess that’s just auditors in general!”
“Thanks for your feedback, Philip”
PAULINE, APR 22
“We have worked with CP for several years now and would highly recommend them. They are both professional, take time to understand our business and always on hand to give help and advice when required. The audit team whilst hard working are very approachable, not at all intrusive, easy to get on with and fit well as part of our office.”
“It's always great working with you and we're delighted to hear your positive feedback. Thanks, Pauline”