CAROL, MARCH 25
“Always respond to any queries.”
1 Reply:
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Reviews 1357
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“Always respond to any queries.”
“The team that work with us are always professional, accommodating and offer an excellent audit service.”
“Knowledgeable, responsive team, easy to work with. Supportive as required. Work is well planned out and organised, which makes it easier for us.”
“Great rapport with the team both onsite and via email. They are always willing to help and provide insight as requested. We need to work on the planning phase together to help improve the efficiency. The team have been very patient with me during our audit.”
“Very good cooperation and quick response and help.”
“Very supportive and helpful with our queries.”
“Excellent collaboration as always.”
“My second year with Cooper Parry – the audit ran to time, to plan and to budget.”
“Helpful, professional and responsive service that provides real value to our clients. If there was one improvement, the online system for uploading documents is cumbersome for our particular clients and was a quicker process when we could submit the required on paper.”
“This years audit was on a very tight timeframe and everyone worked really hard to pull it in on time.”
“Fantastic team. This was the first year of our audit with Cooper Parry. We were very impressed with the knowledge and understanding of our charity of the full audit team. We worked together with our auditors to have a really efficient audit. The mix of virtual and on site audit worked really well. We also found the Info system really easy to use and prevented duplication of requests of information.”
“Our score is for the friendliness and competence of our CP contacts.”
“Everything is fine now we switched the tax advice supplier, the only issue is the connection is not always apparent, for example I have a small tax bill to pay this year but I did not transfer anything into my SIPP from the business.”
“Good impression overall. Let’s finalise the Audit within the agreed timeline.”
“Audit process (which is the majority of our interaction) is very efficient and always runs smoothly, so i would award 5 stars on the basis of audit alone, however ad-hoc service responses can be a bit slow in my personal opinion and we received some incorrect tax advice in the last year resulting in me having to pay a c£24k interest liability to HMRC, hence the lower score reflected above.”
“Professional and timely service with a smile.”