CONTENT HUB

YOUR SAY REVIEWS

“It was a first year audit that went very well. Next year the CP staff won’t have the same learning curve, and hopefully it won’t be a remote audit. So life should get easier.”

“I personally feel that the service we have come to expect from CP over the years has been maintained throughout the pandemic, even with remote working and all the complications that come with it. CP have a great understanding of our business model which is clearly passed onto juniors as they inherit our files, which makes audits infinitely easier.”

“Great service, attentive, good delivery”

“Early days, but: (1) Jeremy tells me the audit went well, (2) the staff on the audit were efficient and friendly, and (3) tasks were completed on time.”

“1. Team and Management is very supportive and responds quickly 2. Always reachable for advice required”

“Consistently meet promises made re: timings and action. Excellent communication and clarity. Knowledgeable and experienced team blended well with youth and an eye on the future. The personal touches to the business relationship lend comfort that each and every client matters, the portrayal of which is much more important due to the times we now operate in and the threats it introduces.”

“Overall an excellent, proactive all round service from both the audit and tax teams. We were surprised and disappointed to receive some very large fee quotations for: Corporate Finance work (3 times other quotes received.) and Personal Trust work (4 times other quotes), which resulted in us placing this work elsewhere. It leaves us questioning the fees we are paying for audit and tax when you get these types of fee quotes.”

“Very intense time at the company and Cooper Parry has been there to support at each turn with a large amount of work completed in a short time. The goal focused approach has been great with the focus on the overall objective and looking at how to get the most done in the shortest time. Cooper Parry has also been very flexible in its approach to cater for our exact needs. Improvements could be the technology used in certain areas such as open requests from various departments. Also, a portal for invoicing would make payment much easier with user permissions for the details would make this process better. Currently various individuals send invoices to various other individuals and these are not processed by accounts payable as don’t reach them in a timely way. Some of the audit staff could do with some additional assistance on complex areas of the audit process. Certain areas of the process could be explained in more clearly for non-finance staff to reduce the burden on the internal finance team.”

“No audit yet this year – but contact and help given so far has been very good – Expect greater level of contact in the coming months.”

“Good communication. Knowledge on actual subjects available.”

“A wide range of professionals very knowledgeable. We are working on making improvements from both sides together. However, from CP side it would be good to receive earlier feedback on whether information provided during the interim audit was sufficient or if there are outstanding items that the audit team is expecting to complete or clarify before the final stage of the audit starts.”

“Excellent service on the compliance work – Audit and Corporation Tax. Quotations for additional works requested such as IHT planning have not been commercial so we have looked elsewhere for that work.”

“Courteous, efficient service as always, Genuinely unsure as to where to point towards improvement”

“Excellent all round both audit and tax. No suggested improvements.”

“Excellent communication, ALL staff seem more than competent”

“Have found the whole team to be friendly and helpful, especially in challenging and unusual times. Nothing seems to be too much trouble. “