DAVID, NOV 24
“Very clear and open lines of communication. Understanding of our context and good involvement in our audit and payroll processes.”
1 Reply:
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“Very clear and open lines of communication. Understanding of our context and good involvement in our audit and payroll processes.”
“Solution focused and have helped navigate a number of challenges through the 2023 statutory audit, with moving goalposts internally and group deadlines. In addition some pro-active solutions suggested for the 2024 audit to increase efficiency and control costs. In terms of improvement speed of communication so we can close off topics whilst they are current.”
“Service to the customer is in general (very) good. The knowledge is what we would expect. If I can give any feedback is emails are some answered late.”
“Good communication and service.”
“Always excellent service. Proactive advice and understanding our needs.”
“Very good support preparing R&D claim, we missed agreed deadline by few days, but it was not a big problem to us.”
“Very good.”
“Met expectations very well.”
“My involvement has reduced of late. I think you have knowledge and are competent. But i need more exposure to you which is less likely as we have a new CFO.”
“Very smooth and trouble free audit. Same, please, next year.”
“Responsive, professional & clear communications on findings.”
“Great team. Strong communication and audit completed on time.”
“In the years we have been with Cooper Parry, we have received excellent service in all respects.”
“As has consistently been the case for the 3 years that we have worked with you, the communication and collaborative culture is very much appreciated. We do like to pride ourselves as being one big team and CP are very much a part of that.”
“The onboarding process took a very long time and could have been made simpler e.g. issuing an Excel schedule that lists out all of the required information that is needed (rather than going back and forth asking additional queries via email). However once the deliverable was provided, the Cooper Parry team were quite responsive when it came to follow up queries. The Cooper Parry team also demonstrated pro-activeness e.g. by setting up a call to give an update and discuss certain elements of the deliverable that required clarity.”
“Damian is very professional and knowledgeable in his filed of VAT. He has been instrumental in providing with his guidance in a timely manner. He took the pressure of us and maintained a direct dialogue with HMRC which has resulted in an outcome which could have been very severe for our business. I would not hesitate to recommend Damian to anyone who requires his expertise in VAT matters”