CONTENT HUB

YOUR SAY REVIEWS

Responsive, advice which is on the front foot, thinking further down the line than just today’s advice which adds value and opportunity to work further together to make sure arrangements are correctly completed.

I find the tax service difficult, I value having a relationship wher eI can pick up the phone and have someone who understands the business – I’ve not had that at Cooper Parry. Fee quotes and work scopes are disproportionate for the stage of business that we are. Audit was fairly hands off this year; we completed in a tight frame which we appreciated but I’m not sure we got the hands on value add partnership that we’ve had more of in prior years. No mention of FRS102 changes for example which would have been one example of value add from CP in terms of our internal planning.

The team are always responsive to queries and also helpful to introduce me to the right person at CP if they can’t help. Whoever I liaise with are knowledgeable, easy to work with and understand the business needs.

Glen and the audit team are always well prepared and now having worked together for 3+ years they whole process has become very good in light of the fact we all know how each party works and can make the necessary allowances for timings and personnel availability

Generally very pro-active. Make us aware of any issues that may affect the year end in advance. Also helping re capital allowances in advance of the current year. All of the team are approachable whilst maintaining a strong professional ethic.

Good communication with audit team. Clear audit plan at start of process. Good interaction with audit team during the audit. Frequent check ins. Timelines for audit and reporting have always been met.

We use CP predominantly for our annual audit and the process always feels “painless”.

Consistent team on the audit each year makes it easier year on year. Prompt response to queries even when not on site. Easy to use portal for uploading documents.

Attention to detail and a personalised service

Good professional advice always available

The onboarding process has been smooth. As its our first year with Cooper Parry, I was expecting some issues in year 1 with a smoother audit in year 2 but the whole team have been fantastic and the audit has been done thoroughly and quickly. There was very little duplication of queries from members of the CP team, it was managed really well.

The team are knowledgeable, practical and personable

Always very helpful staff in terms of explaining and walking through processes with us. The audit and tasks are completed on time

It’s a mixed bag. Very happy about our main contact Sam Berry, but there has been a few issues around my personal companies.

Responsive, diligent, easy to deal with

My contact at Cooper Parry, Gemma Bush has always go beyond and above with all my enquires the payroll process. Even with the recent P11 reporting, Chloe and Shivani from the tax team have also been very helpful!