STEVEN, AUG 24
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We get it. The business world can be a bit of a jungle – competitive and complex. Knowing your market is key, but it’s also important to understand how it affects your business.
We’re proud of our proactive approach to client service, always aiming to deliver topnotch support. We’ll team up with you to make sure you have the up-to-date info you need to see how your studio’s doing at any given time.
As a Xero Platinum partner, we’re perfectly placed to handle all your studio’s bookkeeping needs. Our team keeps their Xero certification fresh with quarterly updates, so you can count on efficient and innovative service.
You call the shots. We tailor our communication methods to suit you. Sometimes that’s knowing we’ll be on the end of the phone when you need us or arranging short but efficient check-ins during a tight year-end process. One thing’s for sure, we know the importance of coming back to you promptly and having regular status updates.
Using information sharing technology, such as Hubdoc, we can save both sides of the partnership heaps of time.
We want this to be the start of a mutually beneficial and lasting partnership.
In short, we want you to know that we can have a Teams call with us and not worry about the clock ticking. If we can answer it there and then, we won’t charge. This is how we roll.
For bigger projects, we’ll always scope and give you a fee proposal before starting work.
For agreed scope advice, we’ll report on time spent and invoice monthly, so you can control costs.
No surprises. Ever.
We understand what it is to be a Studio Pilates franchisee (we also by work alongside franchises such as McDonalds and Vodafone). We also work directly with GSO, to deliver ongoing support to the wider franchisor / franchisee network.
We recognise that you want more than just the conversion of your invoices to a trial balance. We will get to know you and your business, review your nominal ledger and the supporting documentation for balance sheet items, ask questions and give you comfort over the information every step of the way.
You want a team who will work with you to meet your reporting deadlines. You want a team with vast experience in hitting deadlines and delivering practical solutions if things don’t go to plan.
You want to work with a consistent team that will spend time really understanding your business. You want a team who will communicate well with you throughout the process, so you have clarity of where you are, and you know of any challenges as soon as possible.
As the rebels of accountancy, our culture is key to our success. And at the heart of that is how we work collaboratively with valued clients like you.
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“Always prompt with accurate advice and accounts. Cannot think how you can improve”
“Helpful, friendly, professional”
“Nothing comes to mind as an obvious area of improvement”
“Tax return computations at year end account were different from figures provided for year end accounts. Perhaps timings could be aligned and improved. “
“Efficient and professional at all times”
“Feedback already provided directly over the phone!”
“Very quick to answer and respond to queries, always on hand to help whenever requested. Unsure on improvements at the moment.”
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