CONTENT HUB

YOUR SAY REVIEWS

“The results matched with our expectations very well. The additional cash will allow us to pay staff xmas bonus and purchase hampers for our top customers”

“The results are not yet complete however the process of the claims have been great and very smooth and easy. It has been a pleasure to work with Cooper Parry and definitely made my life much much easier.”

“It was great working with the team. All very supportive and knowledgeable. The additional cash will help with our corporation tax payment”

“Great service as per previous year. Staff involved had necessary engineering expertise to bridge the gaps between myself and our own R&D team. Just gives us some confidence when investing further in R&D projects, qualifying or otherwise.”

“Always first class. The additional cash will allow us to reinvest in the product”

“Response to queries is always excellent and the friendliness of staff involved”

“CP carry out the audit of our pension scheme accounts on behalf of the trustees. They work directly with the Scheme administrators which minimizes the burden on the trustees, which is very welcome. They also provide routine update of progress which means the trustees are always aware of the status. This is the ideal balance.”

“Excellent caliber of staff at all levels particularly at manager partner level. Extremely helpful and a good understanding of the business as it is and into the future. Every department I’ve worked with has maintained the excellent level of service.”

“Always helpful and accommodating”

“Joined CP because of the history with James (and then Emma joined for an added +1). What I like is that we don’t get surprise bills. We can have a chat, and if a SOW is needed for billing discuss on price at that stage. This makes me defend our use of CP internally when approached by others wanting business. R&D – good feedback from us there, and year end accounts as 1st year was a trial, but we got there. Improve – We always get your invoices late. (happy to pay them, but they disappear and take a couple of months to get to us)”

“R&D Claim: Efficient as always. Emma and her colleagues do a great job, are patient and responsive. The additional cash will allow us to invest back into R&D”

“Lack of engagement and proactive correspondence following change in Audit Partner and Audit Team last year.”

“My experience of CP during the audit process is that the firm is staffed with competent people but that communication, feedback, adherence to deadlines are not strong points. Our statutory accounts were completed approximately 2 months later that planned (despite this being flagged as an issue beforehand). There is a feeling that audit staff are juggling a number of jobs and that progress on a specific audit is therefore undertaken on an erratic basis so the client simply has to wait and respond when CP decides to refocus on that specific job.”

“Audit went well/smoothly. FD seminars are appropriate – content/time. Only negative was on the year end tax – the team misunderstood the deferred tax and we had to go back to them on this point. Excluding this it would be 5* and score of 10!”

“Audit is well planned and completed efficiently although it does drag on a little once the 2 weeks are completed and would be better if we could close this quicker along with the close meeting. The team like the introduction of Inflow and works better than Teams. It would be helpful if the audit plan could prioritise requirements to help manage the workload from our perspective. It would be great if we could be part of a “retail” forum so that we can share what is going on in the market place but based on previous conversations there does not appear to be sufficiently similar clients.”

“Good quality professional advice and support. Processing and finishing off statutory accounts was a bit of a struggle – could be much more efficient.”